Privacy Policy

1. Information We Collect

We collect information you provide directly when using the Service:

• Account information: username, display name, email address, and password
• Content: journeys, nooks, comments, files, and other content you create
• Communications: messages you send through the support form

We also collect information automatically:

• Usage data: pages visited, features used, and actions taken
• Device information: browser type, operating system, and IP address
• Error data: crash reports and performance metrics to improve the Service

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your account registration and manage your account
• Send you transactional emails (verification, password reset, notifications)
• Respond to your support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and abuse

3. Data Storage & Security

Your data is stored securely using industry-standard practices. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security updates and monitoring
• Access controls limiting who can view your data

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Cookies & Local Storage

We use session cookies to keep you logged in and to maintain your preferences. We do not use tracking cookies or third-party advertising cookies. Session cookies are essential for the Service to function and cannot be disabled while using the Service.

5. Third-Party Services

We use the following third-party services to operate the Service:

• Cloud hosting: to serve the application and store data
• Email delivery: to send transactional emails
• File storage: to store uploaded files securely
• Error monitoring: to detect and fix issues

These services process your data only as necessary to provide their respective functions and are bound by their own privacy policies.

6. Data Sharing

We do not sell your personal data. We share your information only in these circumstances:

• With your consent: when you choose to share content in groves or public spaces
• Service providers: third-party services that help us operate (see above)
• Legal requirements: when required by law, regulation, or legal process
• Safety: to protect the rights, safety, or property of our users or the public

7. Data Retention

We retain your account data for as long as your account is active. Deleted content (journeys, nooks, files) is soft-deleted and permanently removed after 30 days. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information in your profile settings
• Delete your account and associated data
• Export your content
• Object to certain processing of your data

To exercise these rights, please contact us through our support page.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Support page.